TERMS AND CONDITIONS

These General Terms and Conditions apply to all contracts between DATA Passion GmbH (hereinafter "Provider") and the Customer for consulting, development, and integration services.

Deviating, conflicting, or supplementary General Terms and Conditions of the Customer only become part of the contract if and to the extent that the Provider has expressly agreed to their validity in writing.

The scope of services is determined by the respective service description or individual offer. Changes or additions require written form.

The Provider renders its services according to the state of the art and in compliance with recognized software development rules.

Remuneration is based on the respective offer. Unless otherwise agreed, billing is based on effort at the agreed hourly or daily rates.

The Customer shall provide the Provider with all information, documents, and access required for service delivery in a timely manner.

• Designation of a competent contact person
• Provision of necessary test environments
• Timely acceptance of partial deliveries
• Prompt feedback on inquiries

The Provider warrants that services are rendered professionally and according to the state of the art. Defects must be reported immediately in writing.

The warranty period is 12 months from acceptance, unless otherwise agreed.

The Provider is liable without limitation for intent and gross negligence.

For slight negligence, the Provider is only liable for breach of essential contractual obligations and limited to foreseeable, typically occurring damage.

The parties undertake to keep confidential all confidential information obtained in the course of cooperation and not to disclose it to third parties.

This obligation shall continue beyond the end of the contractual relationship.